{"id":3,"date":"2024-09-19T09:02:21","date_gmt":"2024-09-19T09:02:21","guid":{"rendered":"https:\/\/staging.pathdx.co.bw\/?page_id=3"},"modified":"2025-08-14T16:23:20","modified_gmt":"2025-08-14T14:23:20","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pathdx.co.bw\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5021844 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5021844\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3517191 elementor-widget elementor-widget-heading\" data-id=\"3517191\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21ebc900 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"21ebc900\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4d957b elementor-widget elementor-widget-text-editor\" data-id=\"5a4d957b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>Effective Date:<\/strong> August 14th, 2025<br \/><strong>Last Updated:<\/strong> August 14th, 2025<\/p>\n<p>PathDx Consultant Pathologists (\u201cPathDx\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website <strong><a href=\"https:\/\/pathdx.co.bw\/\">https:\/\/pathdx.co.bw<\/a><\/strong>, in line with the requirements of the Data Protection Act, 2024 of Botswana and applicable international standards.<\/p>\n<h3 class=\"wp-block-heading\">1. <strong>Who We Are<\/strong><\/h3>\n<p>We are <strong>PathDx Consultant Pathologists<\/strong>, a medical diagnostics and pathology services provider based in Botswana. We are the \u201cdata controller\u201d under the Data Protection Act, 2024, meaning we determine the purposes and means of processing your personal data.<\/p>\n<h3>2. <strong>Personal Data We Collect<\/strong><\/h3>\n<h4>2.1 <strong>Information You Provide Directly<\/strong><\/h4>\n<p>Through forms on our site, you may provide:<\/p>\n<ul>\n<li>\n<p><strong>Contact\/Enquiry Forms<\/strong>: Name, email, phone number, message content, and any details you choose to include.<\/p>\n<\/li>\n<li>\n<p><strong>Appointment Booking Forms<\/strong>: Name, contact details, preferred date\/time, service type, and optional health-related notes.<\/p>\n<\/li>\n<li>\n<p><strong>Test Results Request Forms<\/strong>: Name, contact details, patient ID or reference number, and relevant diagnostic details.<\/p>\n<\/li>\n<li>\n<p><strong>Job Application Forms (if applicable)<\/strong>: CV, cover letter, education, work history, and supporting documents.<\/p>\n<\/li>\n<\/ul>\n<h4>2.2 <strong>Information Collected Automatically<\/strong><\/h4>\n<ul>\n<li>\n<p>IP address, browser type, operating system, and device type.<\/p>\n<\/li>\n<li>\n<p>Site usage data such as pages viewed and actions taken.<\/p>\n<\/li>\n<li>\n<p>Cookies and similar technologies (see Section 5).<\/p>\n<\/li>\n<\/ul>\n<h4>2.3 <strong>Special Category Data<\/strong><\/h4>\n<p>Some forms may collect limited health-related information, considered \u201cspecial personal data\u201d under the Data Protection Act, 2024. We only collect this with your explicit consent or where necessary to deliver diagnostic services.<\/p>\n<h3>3. <strong>Purpose of Processing<\/strong><\/h3>\n<p>Your data is processed strictly for:<\/p>\n<ul>\n<li>\n<p>Responding to enquiries and providing customer support.<\/p>\n<\/li>\n<li>\n<p>Managing and fulfilling appointments.<\/p>\n<\/li>\n<li>\n<p>Delivering test results securely.<\/p>\n<\/li>\n<li>\n<p>Processing job applications.<\/p>\n<\/li>\n<li>\n<p>Complying with legal and regulatory obligations, including health regulations.<\/p>\n<\/li>\n<li>\n<p>Maintaining website security and improving service delivery.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3>4. <strong>Legal Basis for Processing<\/strong>\u00a0<\/h3>\n<p>We process personal data based on:<\/p>\n<ul>\n<li>\n<p><strong>Consent<\/strong>: Given freely through form submissions or opt-ins.<\/p>\n<\/li>\n<li>\n<p><strong>Contractual necessity<\/strong>: Where processing is required to deliver the services you request.<\/p>\n<\/li>\n<li>\n<p><strong>Legal obligations<\/strong>: To comply with Botswana laws, including the Data Protection Act, 2024, public health regulations, and professional codes.<\/p>\n<\/li>\n<li>\n<p><strong>Legitimate interests<\/strong>: To operate and improve our business, balanced against your rights.<\/p>\n<\/li>\n<\/ul>\n<h3>5. <strong>Cookies and Tracking<\/strong><\/h3>\n<p>Cookies are used to:<\/p>\n<ul>\n<li>\n<p>Keep the site functional and remember preferences.<\/p>\n<\/li>\n<li>\n<p>Improve your browsing experience.<\/p>\n<\/li>\n<li>\n<p>Measure site performance.<\/p>\n<\/li>\n<\/ul>\n<p>We provide a cookie consent banner in line with Section 16 of the Data Protection Act, 2024, which requires consent before storing non-essential cookies.<\/p>\n<h3>6. <strong>Data Retention<\/strong><\/h3>\n<p>Under the Data Protection Act, 2024 \u201cStorage Limitation\u201d principle:<\/p>\n<ul>\n<li>\n<p>Form submissions: Retained for a maximum of 24 months unless required longer by law or for service follow-up.<\/p>\n<\/li>\n<li>\n<p>Comments: Stored indefinitely unless deletion is requested.<\/p>\n<\/li>\n<li>\n<p>Medical records: Retained in accordance with Botswana\u2019s health sector laws and professional codes.<\/p>\n<\/li>\n<\/ul>\n<h3>7. <strong>Data Sharing<\/strong><\/h3>\n<p>We do not sell your data. We may share it with:<\/p>\n<ul>\n<li>\n<p>Accredited laboratories and healthcare professionals for diagnostic purposes.<\/p>\n<\/li>\n<li>\n<p>IT service providers who maintain our systems.<\/p>\n<\/li>\n<li>\n<p>Regulatory authorities when required under Botswana law.<\/p>\n<\/li>\n<\/ul>\n<p>All third parties are bound by confidentiality and data protection agreements, as required by the Data Protection Act, 2024.<\/p>\n<h3>8. <strong>Data Security<\/strong><\/h3>\n<p>In compliance with the Act\u2019s \u201cIntegrity and Confidentiality\u201d principle, we employ:<\/p>\n<ul>\n<li>\n<p>Encrypted communications for sensitive transmissions.<\/p>\n<\/li>\n<li>\n<p>Access controls restricting personal data to authorised staff.<\/p>\n<\/li>\n<li>\n<p>Secure storage and regular security reviews.<\/p>\n<\/li>\n<\/ul>\n<h3>9. <strong>Your Rights Under the Data Protection Act, 2024<\/strong><\/h3>\n<p>You have the right to:<\/p>\n<ul>\n<li>\n<p>Access your personal data.<\/p>\n<\/li>\n<li>\n<p>Request correction of inaccurate or incomplete data.<\/p>\n<\/li>\n<li>\n<p>Request deletion of data where there is no legal basis for retention.<\/p>\n<\/li>\n<li>\n<p>Withdraw consent for processing where applicable.<\/p>\n<\/li>\n<li>\n<p>Object to certain types of processing.<\/p>\n<\/li>\n<li>\n<p>Lodge a complaint with the <strong>Information and Data Protection Commission (IDPC)<\/strong> in Botswana.<\/p>\n<\/li>\n<\/ul>\n<p>Requests can be made by emailing <strong><a href=\"mailto:info@pathdx.co.bw\">info@pathdx.co.bw<\/a><\/strong>.<\/p>\n<h3>10. <strong>International Transfers<\/strong><\/h3>\n<p>We store and process your data within Botswana where possible. If data is transferred internationally (e.g., to cloud hosting providers), it is done in accordance with the cross-border data transfer provisions of the Data Protection Act, 2024, ensuring adequate protection.<\/p>\n<h3>11. <strong>Third-Party Content<\/strong><\/h3>\n<p>Embedded content from third-party sites may collect additional data in line with their own privacy policies. We encourage you to review those policies before interacting with such content.<\/p>\n<h3>12. <strong>Changes to This Policy<\/strong><\/h3>\n<p>We may update this policy to reflect changes in law, regulation, or our practices. The updated version will be posted with a revised \u201cLast Updated\u201d date.<\/p>\n<h3>13. <strong>Contact Us<\/strong><\/h3>\n<p>If you have any questions about this policy or your rights:<br \/><strong>Email:<\/strong> <a href=\"mailto:info@pathdx.co.bw\">info@pathdx.co.bw<\/a><br \/><strong>Phone:<\/strong> +267 75 779 535<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date: August 14th, 2025Last Updated: August 14th, 2025 PathDx Consultant Pathologists (\u201cPathDx\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website https:\/\/pathdx.co.bw, in line with the requirements of the Data Protection Act, 2024 of Botswana and applicable international standards. 1. Who We Are We are PathDx Consultant Pathologists, a medical diagnostics and pathology services provider based in Botswana. We are the \u201cdata controller\u201d under the Data Protection Act, 2024, meaning we determine the purposes and means of processing your personal data. 2. Personal Data We Collect 2.1 Information You Provide Directly Through forms on our site, you may provide: Contact\/Enquiry Forms: Name, email, phone number, message content, and any details you choose to include. Appointment Booking Forms: Name, contact details, preferred date\/time, service type, and optional health-related notes. Test Results Request Forms: Name, contact details, patient ID or reference number, and relevant diagnostic details. Job Application Forms (if applicable): CV, cover letter, education, work history, and supporting documents. 2.2 Information Collected Automatically IP address, browser type, operating system, and device type. Site usage data such as pages viewed and actions taken. Cookies and similar technologies (see Section 5). 2.3 Special Category Data Some forms may collect limited health-related information, considered \u201cspecial personal data\u201d under the Data Protection Act, 2024. We only collect this with your explicit consent or where necessary to deliver diagnostic services. 3. Purpose of Processing Your data is processed strictly for: Responding to enquiries and providing customer support. Managing and fulfilling appointments. Delivering test results securely. Processing job applications. Complying with legal and regulatory obligations, including health regulations. Maintaining website security and improving service delivery. 4. Legal Basis for Processing\u00a0 We process personal data based on: Consent: Given freely through form submissions or opt-ins. Contractual necessity: Where processing is required to deliver the services you request. Legal obligations: To comply with Botswana laws, including the Data Protection Act, 2024, public health regulations, and professional codes. Legitimate interests: To operate and improve our business, balanced against your rights. 5. Cookies and Tracking Cookies are used to: Keep the site functional and remember preferences. Improve your browsing experience. Measure site performance. We provide a cookie consent banner in line with Section 16 of the Data Protection Act, 2024, which requires consent before storing non-essential cookies. 6. Data Retention Under the Data Protection Act, 2024 \u201cStorage Limitation\u201d principle: Form submissions: Retained for a maximum of 24 months unless required longer by law or for service follow-up. Comments: Stored indefinitely unless deletion is requested. Medical records: Retained in accordance with Botswana\u2019s health sector laws and professional codes. 7. Data Sharing We do not sell your data. We may share it with: Accredited laboratories and healthcare professionals for diagnostic purposes. IT service providers who maintain our systems. Regulatory authorities when required under Botswana law. All third parties are bound by confidentiality and data protection agreements, as required by the Data Protection Act, 2024. 8. Data Security In compliance with the Act\u2019s \u201cIntegrity and Confidentiality\u201d principle, we employ: Encrypted communications for sensitive transmissions. Access controls restricting personal data to authorised staff. Secure storage and regular security reviews. 9. Your Rights Under the Data Protection Act, 2024 You have the right to: Access your personal data. Request correction of inaccurate or incomplete data. Request deletion of data where there is no legal basis for retention. Withdraw consent for processing where applicable. Object to certain types of processing. Lodge a complaint with the Information and Data Protection Commission (IDPC) in Botswana. Requests can be made by emailing info@pathdx.co.bw. 10. International Transfers We store and process your data within Botswana where possible. If data is transferred internationally (e.g., to cloud hosting providers), it is done in accordance with the cross-border data transfer provisions of the Data Protection Act, 2024, ensuring adequate protection. 11. Third-Party Content Embedded content from third-party sites may collect additional data in line with their own privacy policies. We encourage you to review those policies before interacting with such content. 12. Changes to This Policy We may update this policy to reflect changes in law, regulation, or our practices. The updated version will be posted with a revised \u201cLast Updated\u201d date. 13. Contact Us If you have any questions about this policy or your rights:Email: info@pathdx.co.bwPhone: +267 75 779 535<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":11,"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2255,"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/2255"}],"wp:attachment":[{"href":"https:\/\/pathdx.co.bw\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}